Shipping & Returns

After we have received your payment in full, total wait time will be between 4-12 business days. Shipping time and costs vary depending on the delivery address and products ordered

For ALASKA, HAWAII, CANADA AND OTHER INTERNATIONAL ORDERS please contact 1-800-610-5288 for a shipping quote or feel free to email sales@frictiontattoo.com

RETURNS (or Exchanges)

  • Friction Wholesale Tattoo Supply offers a 100% money back guarantee for all defective items reported within 15 days of receiving. No other reasons for returning/exchanging will be accepted.
  • Please allow up to 30 business days after receipt of return to process and ship replacements.

REFUSED SHIPMENTS

  • The customer is responsible for additional charges in case of a missed delivery, re-delivery, and/or refused packages. We are not responsible for any charges accrued from delivery address changes.

SALES TAX

  • We collect sales tax in the State of California. All orders within California are subject to the California Sales Tax.

CUSTOMER SERVICE

  • If you happen to have any questions or concerns with your order, feel free to contact Friction Customer Service at 1-800-610-5288 Option 2 Monday-Friday, 8am-5pm PST. Or email us at support@frictiontattoo.com 24hours a day, 7 days a week.